We're here if you need us
TexFlex Customer Care
Toll-free (866) 353-9839 (TTY:711)
Monday through Friday, 7 a.m. to 7 p.m. CT
Saturday, 9 a.m. to 2 p.m. CT
Starting September 1, 2021, you can set up your online account with PayFlex. Then you can manage your TexFlex account online or use the PayFlex Mobile® app.
Submit a claim
Online
LOGIN
Mobile App
Download PayFlex Mobile® from your app store to submit a claim from your smartphone or tablet.
Fax number
(402) 231-4310
Mail
PayFlex Systems USA, Inc.
P.O. BOX 8396
Omaha, NE 68103-8396
Overnight address
PayFlex Systems USA, Inc.
11819 Miami St., Suite 200
Omaha, NE 68164
Account Security Concerns
If you have concerns that your account was accessed by someone without your permission, suspect fraudulent activity on your account or believe you received a phishing email, contact Account Security.
Phone
(855) 542-5988
Email
accountsecurity@payflex.com