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PayFlex 42-52246134

Contact Us

We're here if you need us

TexFlex Customer Care

Toll-free (866) 353-9839 (TTY:711) 
Monday through Friday, 7 a.m. to 7 p.m. CT
Saturday, 9 a.m. to 2 p.m. CT

How to quickly connect with a live person
When you call TexFlex Customer Care, the automated voice system will ask what you need help with. To quickly connect with a live person, respond with “agent.” If you’re asked for more information, respond each time with “agent.” Then tell us which account you’re calling about.

Manage your account online
If you have a TexFlex FSA, you can set up your online account with PayFlex. Then you can manage your TexFlex account online or use the PayFlex Mobile® app.

Submit a claim


Mobile App
Download PayFlex Mobile® from your app store to submit a claim from your smartphone or tablet.

Fax number
(402) 231-4310


PayFlex Systems USA, Inc.
P.O. BOX 8396
Omaha, NE 68108-0396

Overnight address
PayFlex Systems USA, Inc.
11819 Miami St., Suite 200
Omaha, NE 68164

Account Security Concerns

If you have concerns that your account was accessed by someone without your permission, suspect fraudulent activity on your account or believe you received a phishing email, contact Account Security.

(855) 542-5988